Legal Notice

Last Updated: October 01, 2025

Publisher Information

In accordance with Article 6 of Law n° 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website poketurbo.com are informed of the identity of the various parties involved in its creation and monitoring.

Company Details

Company Name: POKE UNDERGROUND

Legal Form: SASU (Simplified Joint Stock Company)

Share Capital: €1,000

Registration Number: 914 826 383 RCS Paris

VAT Number: FR58914826383

Registered Office: 63 RUE BALARD 75015 PARIS FRANCE

Company Creation Date: June 17, 2022

Director and Legal Representative: Ren Thomas

Publication Director: Ren Thomas

Contact Email: support@poketurbo.com

Website: poketurbo.com

Hosting Information

Host: Shopify Inc.

Address: 151 O'Connor Street, Ground floor Ottawa, ON K2P 2L8 CANADA

Website: www.shopify.com

Contact: Shopify can be contacted through their website at www.shopify.com/contact

Intellectual Property

Website Content

All content present on the website poketurbo.com, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (the "Content"), is the exclusive property of POKE UNDERGROUND or its content suppliers and is protected by French and international copyright and intellectual property laws.

Trademarks

Product names, brands, and logos displayed on this website (including but not limited to Pokémon, The Pokémon Company International, Nintendo) are registered trademarks of their respective owners. POKE UNDERGROUND is an independent retailer and is not affiliated with, sponsored by, or endorsed by The Pokémon Company International, Nintendo, or any other trademark owners whose products are sold on this website.

Copyright Protection

The Content is protected by copyright under both French and international copyright laws. All rights are reserved. Except as expressly permitted in these terms, you may not:

Copy, reproduce, republish, download, post, broadcast, transmit, or otherwise use the Content in any way
Modify, adapt, or create derivative works from the Content
Distribute, sell, or transfer the Content to third parties
Use the Content for commercial purposes without written authorization
Remove or alter copyright notices or other proprietary notices

Authorized Use

You may:

View and browse the website for personal, non-commercial use
Print pages for personal reference
Share links to our website on social media

Any unauthorized use of the Content may violate copyright, trademark, and other applicable laws and may result in criminal or civil penalties.

License Requests

For permission to use Content beyond the scope outlined above, please contact us at support@poketurbo.com with:

Description of the Content you wish to use
Intended use and purpose
Distribution method and audience
Duration of use

Product Images and Descriptions

Product Photography

Product photographs displayed on poketurbo.com are protected by copyright and are the property of POKE UNDERGROUND or licensed from third parties.

Accuracy: While we strive to provide accurate product images, actual products may vary slightly from photographs due to:

Screen calibration and settings
Lighting conditions during photography
Manufacturing variations
Product updates by manufacturers

Product photographs are for illustration purposes and are not contractually binding.

Product Descriptions

Product descriptions, including text, specifications, and characteristics, are provided in good faith based on information from manufacturers and official sources.

We reserve the right to correct any errors, inaccuracies, or omissions in product descriptions and to change or update information at any time without prior notice.

Website Design and Structure

The design, structure, selection, coordination, expression, look and feel, and arrangement of the website's content is protected by copyright and other intellectual property rights.

Database Rights: The database of products, prices, and related information is protected under database rights legislation.

User-Generated Content

Comments and Reviews

If our website allows user-generated content (reviews, comments, forum posts), you retain ownership of your content but grant POKE UNDERGROUND a worldwide, non-exclusive, royalty-free license to:

Use, reproduce, and display your content
Modify content for formatting purposes
Remove content that violates our policies

Prohibited Content

You may not post content that:

Violates intellectual property rights
Contains defamatory or libelous statements
Includes offensive, obscene, or inappropriate material
Promotes illegal activities
Contains spam or advertising
Infringes on privacy rights

We reserve the right to remove any user-generated content at our discretion.

Links to Third-Party Websites

Our website may contain links to external websites operated by third parties. These links are provided for your convenience and information.

No Endorsement: The presence of links does not imply endorsement, sponsorship, or recommendation of these websites or their content.

No Responsibility: We are not responsible for:

Content of linked websites
Accuracy of information on external sites
Privacy practices of third-party sites
Products or services offered by third parties
Any damages resulting from use of external sites

Your Responsibility: You access third-party websites at your own risk. We recommend reviewing their terms and privacy policies.

External Links to Our Website

Permission: You may link to our homepage (poketurbo.com) provided that you do so in a fair and legal manner that does not damage or take advantage of our reputation.

Prohibited Linking: You must not:

Establish a link that suggests any form of association, approval, or endorsement without our express consent
Frame our website on another website
Link to our website from any website that contains illegal, offensive, or inappropriate content
Use our logos or trademarks without written permission

Right to Withdraw: We reserve the right to withdraw linking permission at any time.

Disclaimer of Warranties

Website Availability

While we strive to ensure the website is available 24/7, we do not guarantee uninterrupted access. The website may be unavailable due to:

Scheduled maintenance
Technical issues
Server problems
Internet connectivity issues
Force majeure events

We are not liable for any unavailability of the website or any resulting losses.

Information Accuracy

No Warranty: Information on this website is provided "as is" without warranties of any kind, either express or implied, including but not limited to:

Accuracy and completeness
Reliability
Timeliness
Fitness for a particular purpose
Non-infringement

Errors: Despite our efforts to ensure accuracy, the website may contain:

Typographical errors
Technical inaccuracies
Outdated information
Pricing errors

We reserve the right to correct errors and update information at any time without notice.

Product Information

Product specifications, availability, and prices are subject to change without notice. We do not guarantee:

Current availability of advertised products
Accuracy of third-party manufacturer information
Compatibility with specific uses or systems

Limitation of Liability

To the fullest extent permitted by law, POKE UNDERGROUND shall not be liable for any:

Direct Damages:

Loss of profits
Loss of revenue
Loss of business opportunities
Loss of data

Indirect Damages:

Consequential damages
Incidental damages
Special damages
Punitive damages

Arising From:

Use or inability to use the website
Reliance on information provided
Errors or omissions in content
Interruption of service
Viruses or malicious code
Unauthorized access to systems

Exceptions: This limitation does not apply to liability that cannot be excluded under French law, including liability for fraud, death, or personal injury caused by negligence.

Personal Data Protection

The collection and processing of personal data through this website is governed by:

Our Privacy Policy (available at poketurbo.com/privacy-policy)
The General Data Protection Regulation (GDPR)
French Data Protection Act (Loi Informatique et Libertés)

Data Controller: POKE UNDERGROUND

Data Protection Officer Contact: support@poketurbo.com

For detailed information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.

Your Rights

Under GDPR, you have the following rights:

Right of access to your data
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Right to lodge a complaint with supervisory authority

French Supervisory Authority: Commission Nationale de l'Informatique et des Libertés (CNIL) 3 Place de Fontenoy TSA 80715 75334 PARIS CEDEX 07 Website: www.cnil.fr

Cookies

Our website uses cookies to improve user experience and analyze traffic. For detailed information about:

Types of cookies we use
Purpose of each cookie
How to manage cookie preferences
Third-party cookies

Please refer to our Cookie Policy (available at poketurbo.com/cookie-policy).

Applicable Law and Jurisdiction

Governing Law

This Legal Notice and your use of this website are governed by French law, without regard to its conflict of law provisions.

Jurisdiction

Any disputes arising from or relating to this website or this Legal Notice shall be subject to the exclusive jurisdiction of the competent courts of Paris, France, except where mandatory consumer protection laws require otherwise.

Consumer Rights: Nothing in this Legal Notice affects your statutory rights as a consumer under applicable consumer protection laws.

EU Online Dispute Resolution: EU consumers may use the European Commission's online dispute resolution platform at: https://ec.europa.eu/consumers/odr

Professional Regulations

As a retailer of trading card games and collectibles, POKE UNDERGROUND operates under French commercial law and is registered with the Paris Chamber of Commerce.

Applicable Regulations:

French Commercial Code (Code de commerce)
French Consumer Code (Code de la consommation)
French Civil Code (Code civil)
E-commerce regulations (Loi pour la confiance dans l'économie numérique)

Reporting Illegal Content

If you believe any content on this website:

Violates intellectual property rights
Contains defamatory material
Includes illegal content
Violates applicable laws

Please contact us immediately at support@poketurbo.com with:

Description of the content
Location on the website (URL)
Reason for reporting
Your contact information

We will investigate and take appropriate action in accordance with applicable laws.

Website Security

We implement reasonable security measures to protect the website and user data. However, no method of transmission over the internet is 100% secure.

Your Responsibility:

Protect your account credentials
Use secure internet connections
Report suspicious activity
Keep your devices secure

Security Incidents: If you suspect a security breach, contact us immediately at support@poketurbo.com.

Accessibility

We strive to make our website accessible to all users, including those with disabilities. However, we do not guarantee full compliance with all accessibility standards.

If you experience accessibility issues, please contact us at support@poketurbo.com so we can assist you and improve our website.

Modifications to Legal Notice

We reserve the right to modify this Legal Notice at any time. Changes are effective immediately upon posting on the website.

Last Updated Date: The date at the top of this notice indicates when it was last updated.

Your Responsibility: Review this Legal Notice periodically. Continued use of the website after changes constitutes acceptance of the modified Legal Notice.

Language

This Legal Notice is available in English. In case of translation into other languages, the English version shall prevail in case of any discrepancies or disputes.

Severability

If any provision of this Legal Notice is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed, and the remaining provisions shall remain in full force and effect.

Contact Information

For any questions regarding this Legal Notice or any legal matters related to this website:

Email: support@poketurbo.com

Mailing Address: POKE UNDERGROUND 63 RUE BALARD 75015 PARIS FRANCE

Response Time: We commit to responding to all inquiries within 48 business hours during business days (Monday to Friday, 9:00 AM - 6:00 PM Paris Time, excluding French public holidays).

Business Hours

Customer Service: Monday to Friday: 9:00 AM - 6:00 PM (Paris Time / CET) Saturday, Sunday, and French public holidays: Closed

Order Processing: Monday to Friday (excluding French public holidays)

Additional Legal Information

VAT Information

As a French company, we charge French VAT on sales to customers in France and EU VAT as applicable to customers in other EU countries.

VAT Registration: FR58914826383

Consumer Mediation

In accordance with Article L.612-1 of the French Consumer Code, we offer access to a consumer mediation system for disputes that cannot be resolved directly.

EU Consumers: Access to the European Commission's online dispute resolution platform: https://ec.europa.eu/consumers/odr

Product Authenticity

We guarantee that all products sold on poketurbo.com are authentic and sourced from official distribution channels. We do not sell counterfeit or unauthorized reproduction products.

Age Restrictions

Our website is intended for users aged 18 and over. By using this website, you confirm that you are at least 18 years old or have parental consent.

Force Majeure

We shall not be liable for any failure to perform our obligations under this Legal Notice due to circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Wars, terrorism, civil unrest
Government actions
Strikes and labor disputes
Epidemics and pandemics
Internet or telecommunications failures
Power failures

Effective Date: This Legal Notice is effective as of January 1, 2025

Document Version: 1.4.3