Cookie Policy

Last Updated: January 1, 2025

Introduction

This Cookie Policy explains how POKE UNDERGROUND ("we," "us," or "our") uses cookies and similar tracking technologies on poketurbo.com (the "Site"). This policy should be read together with our Privacy Policy.

Company Information:

Company Name: POKE UNDERGROUND
Registration Number: 914 826 383 RCS Paris
Registered Office: 63 RUE BALARD, 75015 PARIS, FRANCE
Contact Email: support@poketurbo.com

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Key Characteristics:

Stored in your browser or device
Contain small amounts of data
Have an expiration date (can be temporary or persistent)
Can only be read by the website that created them

Types of Cookies We Use

1. Strictly Necessary Cookies

Purpose: Essential for the Site to function properly. These cookies enable core functionality such as security, network management, and accessibility.

Examples:

Session management cookies
Authentication cookies (keeping you logged in)
Shopping cart functionality
Security and fraud prevention
Load balancing

Duration: Session or up to 1 year

Legal Basis: These cookies are necessary for the Site to function and do not require consent under GDPR.

Cannot Be Disabled: You cannot disable these cookies through our cookie settings, as they are essential for the Site to work. However, you can block them through your browser settings (note: this may affect Site functionality).

2. Performance and Analytics Cookies

Purpose: These cookies collect information about how visitors use our Site, helping us improve user experience and Site performance.

What They Track:

Pages visited
Time spent on pages
Navigation paths
Error messages
Loading times
Device and browser information
General geographic location (country/city level)

Examples:

Google Analytics cookies (_ga, _gid, _gat)
Shopify analytics cookies

Information Collected:

Anonymous aggregated data
No personally identifiable information

Duration: From session to 2 years

Legal Basis: Your consent (optional cookies)

Third Parties:

Google Analytics (privacy policy: https://policies.google.com/privacy)
Shopify Analytics (privacy policy: https://www.shopify.com/legal/privacy)

3. Functionality Cookies

Purpose: These cookies allow the Site to remember choices you make and provide enhanced, personalized features.

What They Remember:

Language preferences
Currency preferences
Region/country selection
Display preferences
Previously viewed products

Duration: From session to 1 year

Legal Basis: Your consent (optional cookies)

Benefits:

Improved user experience
Personalized content
Saved preferences across visits

4. Marketing and Advertising Cookies

Purpose: These cookies track your browsing activity across websites to show relevant advertisements and measure campaign effectiveness.

What They Do:

Track products you viewed
Monitor pages visited
Build interest profiles
Deliver targeted ads
Measure ad performance
Limit ad frequency

Examples:

Facebook Pixel
Google Ads cookies
Retargeting cookies

Duration: Up to 2 years

Legal Basis: Your consent (optional cookies)

Third Parties:

Facebook (privacy policy: https://www.facebook.com/privacy/explanation)
Google Ads (privacy policy: https://policies.google.com/technologies/ads)

First-Party vs Third-Party Cookies

First-Party Cookies

Cookies set directly by poketurbo.com:

Shopping cart
Login sessions
Site preferences
Basic analytics

Control: We have full control over these cookies

Third-Party Cookies

Cookies set by external services we use:

Google Analytics
Facebook Pixel
Payment processors
Social media platforms

Control: These are controlled by third parties. Please review their privacy policies for more information.

Detailed Cookie List

Essential Cookies

Cookie Name	Purpose	Duration	Provider
_shopify_s	Session management	Session	Shopify
_shopify_y	Shopping cart functionality	1 year	Shopify
cart	Shopping cart contents	2 weeks	Shopify
secure_customer_sig	Customer authentication	20 years	Shopify
storefront_digest	Login security	2 years	Shopify

Analytics Cookies

Cookie Name	Purpose	Duration	Provider
_ga	Distinguish users	2 years	Google Analytics
_gid	Distinguish users	24 hours	Google Analytics
_gat	Throttle request rate	1 minute	Google Analytics
_shopify_sa_p	Shopify analytics	30 minutes	Shopify
_shopify_sa_t	Shopify analytics	30 minutes	Shopify

Marketing Cookies

Cookie Name	Purpose	Duration	Provider
_fbp	Facebook advertising	3 months	Facebook
fr	Facebook advertising	3 months	Facebook
_gcl_au	Google Ads conversion tracking	3 months	Google

Note: This list may not be exhaustive as third-party services may update their cookies.

How We Use Cookies

Site Functionality

Shopping Experience:

Maintaining shopping cart contents
Remembering login status
Saving delivery preferences
Storing currency and language choices

Security:

Preventing fraudulent activity
Securing customer accounts
Protecting payment information
Detecting suspicious behavior

Analytics and Improvement

Understanding Usage:

Most popular products and pages
Common navigation paths
Device and browser statistics
Geographic distribution of visitors

Site Optimization:

Identifying technical issues
Improving page load times
Enhancing user experience
Testing new features

Marketing and Advertising

Personalization:

Showing relevant product recommendations
Displaying targeted advertisements
Customizing promotional offers
Sending relevant email campaigns

Measurement:

Tracking conversion rates
Measuring campaign effectiveness
Understanding customer journey
ROI analysis

Your Cookie Choices

Cookie Consent Banner

When you first visit our Site, you will see a cookie consent banner with the following options:

Accept All: Accept all cookies including analytics and marketing cookies

Reject Non-Essential: Accept only strictly necessary cookies

Customize Settings: Choose which types of cookies to accept

Your Choice is Saved: Your preference is stored for 12 months

Changing Your Preferences

You can change your cookie preferences at any time:

On Our Site:

Click the "Cookie Settings" link in the website footer
Adjust your preferences
Save your new choices

Effect of Changes:

Changes take effect immediately
Previous cookies may remain until they expire
You may need to manually delete existing cookies

Browser Settings

You can also control cookies through your browser settings:

Google Chrome:

Click Menu → Settings → Privacy and security → Cookies
Choose your preferred settings
Manage site-specific cookies

Mozilla Firefox:

Click Menu → Options → Privacy & Security
Under Cookies and Site Data, choose your settings
Manage individual cookies

Safari:

Click Preferences → Privacy
Choose cookie settings under "Block cookies"
Manage website data

Microsoft Edge:

Click Menu → Settings → Cookies and site permissions
Choose cookie settings
Manage and delete cookies

Mobile Browsers: Access settings through your browser's menu options.

Limitations of Blocking Cookies

If you block or delete cookies, please note:

Site Functionality:

Shopping cart may not work
Cannot stay logged in
Preferences not saved
Some features unavailable

User Experience:

Less personalized content
May see less relevant ads (but same amount)
Need to re-enter information frequently

Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals websites that you do not want to be tracked.

Our Response: Currently, there is no industry standard for responding to DNT signals. We do not respond to DNT signals, but you can control cookies through:

Our cookie consent banner
Your browser settings
Opt-out links provided by third parties

Third-Party Cookie Policies

Our Site uses services from third parties that may set their own cookies:

Google Analytics

Purpose: Website analytics Privacy Policy: https://policies.google.com/privacy Opt-Out: https://tools.google.com/dlpage/gaoptout

Facebook

Purpose: Social media integration and advertising Privacy Policy: https://www.facebook.com/privacy/explanation Opt-Out: https://www.facebook.com/settings?tab=ads

Shopify

Purpose: E-commerce platform and analytics Privacy Policy: https://www.shopify.com/legal/privacy More Info: https://www.shopify.com/legal/cookies

Payment Processors

Purpose: Secure payment processing Note: Payment processors may use their own cookies for fraud prevention and security

We recommend reviewing the privacy policies of these third parties to understand how they use cookies.

Other Tracking Technologies

In addition to cookies, we may use:

Web Beacons (Pixels)

Small transparent images embedded in web pages or emails:

Track email opens
Monitor page views
Collect analytics data

Local Storage

Browser storage that can hold larger amounts of data:

Store user preferences
Cache certain data for performance
Improve loading times

Session Storage

Temporary storage cleared when you close your browser:

Maintain session state
Store temporary data

These technologies serve similar purposes to cookies and are subject to the same consent requirements for non-essential uses.

Cookies and Personal Data

Data Protection

Cookie data is processed in accordance with our Privacy Policy and GDPR requirements:

Non-Personal Data: Most cookies collect anonymous, aggregated data Personal Data: Some cookies may be linked to personal information if you have an account Security: Cookie data is protected with appropriate security measures Retention: Cookie data is retained only as long as necessary

Your Rights

Under GDPR, you have rights regarding data collected through cookies:

Right to access cookie data
Right to delete cookie data
Right to object to cookie processing
Right to withdraw consent

To exercise these rights, contact us at support@poketurbo.com.

Updates to This Policy

We may update this Cookie Policy to reflect:

Changes in cookie usage
New technologies
Legal requirements
Changes to our services

Notification:

Updates posted on this page
"Last Updated" date revised
Material changes may be communicated via email or site notice

Your Responsibility: Review this policy periodically to stay informed.

Cookies and Mobile Apps

If we develop a mobile application, similar tracking technologies may be used:

Mobile identifiers (IDFA, AAID)
SDK integrations
In-app analytics

A separate policy will be provided for mobile applications.

International Transfers

Cookie data may be transferred to and processed in countries outside the European Economic Area, including:

United States (Google, Facebook servers)
Canada (Shopify servers)

Safeguards: We ensure appropriate protections are in place:

Standard Contractual Clauses
Privacy Shield compliance (where applicable)
Adequacy decisions

Children's Privacy

Our Site is not intended for children under 18. We do not knowingly use cookies to collect information from children.

If you believe a child has provided cookie data, contact us at support@poketurbo.com.

Contact Us

For questions about our use of cookies:

Email: support@poketurbo.com

Mailing Address: POKE UNDERGROUND 63 RUE BALARD 75015 PARIS FRANCE

Response Time: We respond within 48 business hours.

Additional Resources

Learn More About Cookies

All About Cookies: www.allaboutcookies.org
EU Cookie Guidelines: ec.europa.eu/ipg/basics/legal/cookies
ICO Guide: ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies

Manage Your Privacy

Google Privacy: myaccount.google.com/privacy
Facebook Privacy: www.facebook.com/privacy
Digital Advertising Alliance: optout.aboutads.info
European Interactive Digital Advertising Alliance: www.youronlinechoices.eu

Your Privacy Matters: We are committed to transparency about our use of cookies and protecting your privacy online.